Terms of Service

By using TIVI Network you agree to these terms. They're written to be readable. If anything is unclear, ask support@tivi.film.

1. Who we are

TIVI Network is a streaming service operated by The TIVI Network, LLC, a New York limited liability company. We provide on-demand and live programming under the TIVI brand.

2. The deal

• You pay us a subscription (or a rental, or watch with ads on a free tier). In return you can stream the catalog on your devices.
• The catalog changes. Titles join and leave based on licensing windows. We do our best to notify you before a saved title expires.
• How many devices can stream at once depends on your plan. The current limits are listed on the pricing page and apply from the moment you subscribe.
• 4K HDR streams on supported devices and bandwidth. We adapt down to fit your connection.

3. Your account

• You must be 13 or older to create an account. 18+ for paid subscriptions.
• One account per household. Don't share credentials outside your household.
• You're responsible for keeping your password safe.
• We can suspend or close accounts that share credentials publicly, scrape content, or attempt to circumvent technical protections.

4. Billing

• Web subscriptions bill through Stripe on the day of your last renewal.
• iOS subscriptions bill through Apple under your Apple ID.
• Android subscriptions bill through Google Play.
• Roku subscriptions bill through Roku Pay.
• Cancel anytime before the next billing date. You keep access through the end of the period you paid for. No partial refunds for unused days.
• Prices can change with 30 days' notice. If you don't like the new price, cancel.

Auto-renewing subscriptions

Both TIVI subscriptions renew automatically. Here is exactly what that means.

• TIVI Monthly gives you the full catalog and renews every month. The current price is $5.99 per month.
• TIVI Yearly gives you the full catalog and renews every year. The current price is $59.99 per year.
• Your subscription renews automatically at the end of every period, at the same price, and keeps renewing until you turn off auto renew.
• Payment for the next period is taken within 24 hours before the current period ends, so turn off auto renew at least 24 hours before it ends if you don't want to be charged again.
• On iPhone and iPad your Apple Account is charged and Apple manages the subscription. Turn off auto renew in Settings, under your Apple Account, then Subscriptions. Deleting the app does not cancel it.
• If you bought on Android, manage it under Subscriptions in Google Play. On Roku, in your Roku account. On the web, in your TIVI account.
• Inside an app the price you see is the store's price for your country, in your currency and including any tax it collects, so it can differ from the figures above.
• These terms of service are also the terms of use (EULA) for the TIVI apps. Our privacy policy covers what we collect and why.

5. Content rules

When you post comments on a title or use other interactive features:

• You own what you post. You grant TIVI a non-exclusive license to display it.
• No spoilers. No spam. No hate speech.
• We can remove anything that violates the rules without notice.
• Repeated violations get accounts banned.

6. Copyright

All TIVI Originals are © The TIVI Network, LLC. Don't record, screenshot for distribution, or rebroadcast our streams. If you believe content on TIVI infringes your copyright, email dmca@tivi.film with the DMCA notice elements.

7. Service availability

We aim for high uptime but stuff breaks. We don't promise the service will be free of bugs, error-free, or available at all times in all places. If TIVI is down for more than 24 hours and you've paid for that period, contact support for a pro-rated credit.

8. Geo-licensing

Some titles are available only in certain countries because of how rights work. We use your IP and account country to enforce these windows. Don't try to circumvent geo-blocking. Accounts that VPN around restrictions can be terminated.

9. Liability limits

To the extent permitted by law, TIVI's total liability for any claim related to the service is limited to what you've paid us in the prior 12 months. We're not liable for indirect, incidental, or consequential damages.

10. Disputes

If we have a dispute, we'll try to resolve it directly first. If that fails, disputes will be resolved by individual arbitration in New York State under the Federal Arbitration Act. You waive class actions. Exception: small-claims court is fine if your dispute qualifies.

11. Changes

We may update these terms. Material changes get a 30-day email heads-up. Continuing to use TIVI after the change date means you accept the new terms.

12. Contact

The TIVI Network, LLC
Legal: legal@tivi.film
Support: support@tivi.film